Q: My windshield broke and I'm not sure if my insurance covers it. Can you find that out for me?
A: Yes! We are happy to contact your insurance company and handle the paperwork for you.

Q: Do you guarantee your auto glass installation against leaks?
A: Yes! We offer a one-year guarantee against leakage under normal wear and tear conditions.

Q: How long will it take to replace my auto glass?
A: Most jobs are completed within 2 hours. Before starting your job, we'll provide you with a time estimate so that you may plan your day.

Q: My power window doesn't work. Can Richmond Auto Glass fix it?
A: Yes! We repair power window motors, rear view mirrors, and other auto accessories. If you're not sure, just ask!

Q: How long should I wait after an auto glass installation to get my car washed?
A: We recommend at least 2 to 3 days for hand washing and a week before using a commercial car wash to allow the adhesives to completely dry.

Q: What is mobile service?
A: If you can't get to our shop, we will bring our service to you. Just call (718) 273-8889 to schedule an appointment.

Q: I have a small crack in my windshield. Can Richmond Auto Glass just fix it and not replace the entire glass?
A: Yes! For a fee that's significantly lower than a new windshield, we repair cracks on your existing car windshield.

Q: What's the story behind the cow?
A: Betsy's been with us for ten years, serving as a landmark and greeting visitors to the shop. Besides providing a way to easily find our auto glass shop, the cow adds a touch of humor and levity for passersby and customers.

Q: How do I get served by Richmond Auto Glass?
A: Call (718) 273-8889 for a free, no-obligation quote and answers to all of your questions. We look forward to serving you!